Response form EASports for NASCAR SimRacing

OK, so I check my e-mail and I see that EASPorts has sent me a response to my problem! Yay, right? Wrong. Here is my question and answer (I updated my question about the username to ask about a new problem):

Customer:
02/28/2007 04:19 PM Alright, the suername problem has been resolved. But, the problem I have now is that whenever I try to join an online server, it says "Incompatible versions" when I exit the game, it says my version is 1.025 . Whenever I try to update with any patch (the BETA one on the website) i get a message "Old file does not exist."i need some help with this please, as I have fixed the user account problem. Sorry for the hassles.

AND HERE IS MY "ANSWER":

Response (EA Tech Marc C.):
03/02/2007 02:55 AM
Hello,Thank you for contacting Electronic Arts. I’m sorry for the difficulty that you are having with the game.We appreciate your enthusiasm for our products. We understand when we retire an online service there will be players that are disappointed. As the older titles have been out for almost a year, and the newer titles are just around the corner, we must dedicate our resources to the upcoming titles so that we can continue to offer the best online gaming experience available. Thank you again.Should you require further assistance about this or any Electronic Arts games in the future please visit our website and review our extensive Self Help knowledgebase (http://support.ea.com/)

OK... and this helps me.. HOW?!

Oh, well. EASports has always given me problems, anyway. On my GameCube AND PS2, whenever I play an EASports NASCAR game, if I have more than one save file, they all eventually become "Corrupted".

But you can bet your arse I'm gonna message them back, since I can see people playing in the server.

/poop